popomonster
11-25-2007, 01:47 PM
I don’t know what to call this, I am basically just venting.
I received 3 emails from HSBC yesterday thanking me for my payment. They took 3 payments in a row, instead of the one schedule. The phone was useless, so I sent an email. There reply was apologetic, and it informed me that they would refund the extra payments. There policy only allows refunds by check and this would take 30 to 45 working days.
I had a plan when I signed up for the card. I would take advantage of the 3% for the first year than refinance with my local credit union that has my truck note; truck note pays off in June. I plan to go to my credit union tomorrow and refinance the bikes to payoff HSBC.
I know I stand alone on this, my dealer probably sells more bikes with the HSBC financing, and my credit union will be like, you should of came to us first. I still feel burned.
I was paying 500 a month at the low interest, that way I would have plenty of equity when I went to my credit union. So now I have 1,000 just floating around out there. Why refinance at 3%? After the first year, HSBC raises the interest to 23%.
I received 3 emails from HSBC yesterday thanking me for my payment. They took 3 payments in a row, instead of the one schedule. The phone was useless, so I sent an email. There reply was apologetic, and it informed me that they would refund the extra payments. There policy only allows refunds by check and this would take 30 to 45 working days.
I had a plan when I signed up for the card. I would take advantage of the 3% for the first year than refinance with my local credit union that has my truck note; truck note pays off in June. I plan to go to my credit union tomorrow and refinance the bikes to payoff HSBC.
I know I stand alone on this, my dealer probably sells more bikes with the HSBC financing, and my credit union will be like, you should of came to us first. I still feel burned.
I was paying 500 a month at the low interest, that way I would have plenty of equity when I went to my credit union. So now I have 1,000 just floating around out there. Why refinance at 3%? After the first year, HSBC raises the interest to 23%.